Customer support
For anything about your account, a server, a payment or an order, a support ticket is the fastest route: it reaches the whole team, keeps the history in one place and lets you attach screenshots.
For a payment, quote its reference or UTR number; for an order, the reference shown on your Order History page. We never ask for your password, and nobody from our team will ask you to pay into an account that is not shown in your console.
Business details
SKYHOSTVPS is operated by the business below. This is who you contract with, who issues your invoices, and who is responsible for your personal data.
- Business name
- SKYHOSTVPS
- Address
- India
- Website
- skyhostvps.com
- support@skyhostvps.com
- Phone
- +91 7848957621
Grievance officer
If support has not resolved a complaint, or it concerns content on our network, your personal data or a breach of our policies, write to our grievance officer. We appoint one under the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, the Consumer Protection (E-Commerce) Rules, 2020 and the Digital Personal Data Protection Act, 2023.
Grievance Officer
- support@skyhostvps.com
- India
24 h
to acknowledge your complaint
15 days
to resolve it, at the latest
24–72 h
to act on a request to remove unlawful content
- Tell us who you are, how to reach you, what the complaint is about (an order reference, an IP address or a web address helps), and what you would like us to do.
- Content that shows a person's private areas or sexual acts, or impersonates them, including morphed images, is taken down within 24 hours of a complaint by that person or someone on their behalf.
- Not satisfied with the grievance officer's decision? You may appeal to the Grievance Appellate Committee at gac.gov.in within 30 days. For a complaint about a purchase you can also call the National Consumer Helpline on 1915 or use consumerhelpline.gov.in.
Report abuse
Seen spam, an attack, phishing, malware or infringing content coming from one of our IP addresses? Tell us and we will investigate under our Acceptable Use Policy.
Include the IP address, the date, time and time zone, and the evidence: log lines, full email headers or the offending address. We acknowledge reports within 24 hours.