Legal
Policies & agreements
The terms that apply when you create an account with SKYHOSTVPS and buy a service from us, written to be read. Together they form one agreement: the Terms & Conditions, and every policy they refer to.
Last updated
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Terms & Conditions
The agreement between you and us: accounts, orders, the wallet, renewals, suspension and liability.
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Privacy Policy
What personal data we collect, why, who we share it with, how long we keep it and your rights over it.
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Refund & Cancellation Policy
When an order, renewal or top-up is refunded, how much, and where the money goes.
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Acceptable Use Policy
What a server or IP from us may and may not be used for, and how abuse reports are handled.
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Service Level Agreement
The uptime we commit to, the credit you get when we miss it, and how to claim it.
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Service Delivery Policy
How and when each service reaches you after you pay. Nothing is shipped; everything is delivered online.
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Coupon & Offer Policy
How coupon codes work, what they apply to, and what happens to a discount on renewal or refund.
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Contact & grievances
Our business details, how to reach support, where to report abuse, and our grievance officer.
Get in touch
Accepting them
Creating an account, adding funds or placing an order means you accept the versions published here on that day.
When they change
The date at the top of each page moves forward. A change that affects what you have already paid for is announced by email or in your console before it applies.
Which one applies
Each policy governs its own subject in detail, such as refunds or coupons. On everything else, the Terms & Conditions apply.